Payment Policy for Thorasopic – Effective as of January 6, 2025

At Thorasopic, we aim to make your shopping experience as smooth and secure as possible. This Payment Policy outlines the methods of payment accepted on our website, as well as the terms and conditions related to your payment process.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure convenience for our customers. The available payment options include:

  • Credit Cards: We accept all major credit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • Debit Cards: We accept major debit cards that have a Visa or MasterCard logo.
  • PayPal: You can use your PayPal account for quick and secure payments.
  • Other Payment Methods: Additional payment methods may be available at checkout, depending on your location.

2. Payment Authorization

By submitting your payment information during checkout, you authorize Thorasopic to charge the total amount of your order, including applicable taxes, shipping fees, and any other charges, to the payment method you have provided.

3. Payment Security

  • Encryption: We use SSL (Secure Socket Layer) encryption technology to protect your payment information during transactions. Your sensitive information, including credit card details, is securely transmitted to prevent unauthorized access.
  • Third-Party Payment Processors: We partner with trusted third-party payment processors to handle all payments securely. These processors comply with industry standards to ensure your payment information is kept safe.

4. Billing Information

When placing an order, you will be asked to provide accurate and up-to-date billing information. This may include:

  • Full name
  • Billing address
  • Email address
  • Payment method details (credit card, PayPal, etc.)

By providing this information, you confirm that the payment method used is valid and that you are authorized to make the transaction. It is important to ensure that the billing information matches the details associated with your payment method to avoid delays or issues with processing your order.

5. Payment Authorization Hold

  • For security reasons, when you place an order, a temporary authorization hold may be placed on your payment method to ensure sufficient funds are available.
  • This hold is not a charge and will be released once your payment is successfully processed.

6. Order Confirmation

Once your payment has been processed, you will receive an order confirmation email. This email will include the details of your order, including the items purchased, the total amount charged, and an estimated delivery date.

If you do not receive an order confirmation or if you experience any issues with your payment, please contact our customer support team immediately.

7. Failed Transactions

In the event that a payment fails or is declined, you will be notified and asked to provide an alternative payment method. We are not responsible for any delays in processing your order due to failed payments or incorrect payment details.

8. Currency

All transactions on Thorasopic.com are processed in United States Dollars (USD). The prices listed on the website are in USD, and all payments will be charged in USD. If your payment method is in a different currency, your bank or payment provider will handle the currency conversion and may charge additional fees.

9. Payment Disputes and Chargebacks

If you dispute any charge or initiate a chargeback, you agree to notify us immediately. We work with customers to resolve any issues related to payments. However, chargebacks without valid reasons can result in the suspension of your account and future orders.

10. Sales Tax

Applicable sales tax will be added to your order total based on your shipping address. The tax rate will be calculated and displayed during the checkout process. Sales tax rates are subject to change based on your location and state regulations.

11. Refunds

In the event that you return an item, refunds will be issued to the original payment method used at the time of purchase. Please refer to our Refund and Returns Policy for more details on how refunds are processed.

12. Customer Support

If you have any questions about our payment methods or need assistance with an order, please do not hesitate to contact us:

  • Email: info@thorasopic.com
  • Phone: (307) 655-9005
  • Address: 81 Eagle Rock Dr, Dayton, Wyoming (WY), United States

Effective Date: January 6, 2025

Thank you for choosing Thorasopic for your premium food needs! We are committed to providing a secure and easy payment experience. If you have any concerns or questions about your payment, our customer support team is here to assist you.